Reaching An Even Wider Audience

The calender of events we have lined up has been designed to reach an even wider audience and takes our service delivery to the next level. Our events programme has been transformed with greater frequency and diversity of events and, as a result, greater participation from members and guests. Working with an increasing number of diverse high calibre partners, we aim to provide the very best in opportunities for networking while delivering an enhanced member and guest experience.

3rd Digital Customer Experience Management Summit (DCEM)


4 Apr 2017 — 5 Apr 2017

3rd Digital Customer Experience Management Summit (DCEM)

Event: 3rd Digital Customer Experience Management Summit (DCEM)

Dates: 4 - 5 April, 2017

Venue: Singapore

Organizer: Fleming.


Learn About World of Digitization and Welcome a New Age for Customer Experience!At the Summit, seize an opportunity to network with global leading experts: the prominent figures from Facebook, DBS Bank, Google, Telekom Malaysia, Coca-Cola, Citi FinTech and many more.

The Key Themes and Takeaways:

  • 25+ Hard Hitting Debates
  • Omni Vs Opti & How develop winning combination for personalized experience
  • Building the world’s best digital bank in less than 12 months
  • How Digital Can Drive An Omnichannel Strategy For A New Brand
  • Measuring the CX! NPS or CSAT? The best metrics for your organization
  • Business Drivers for Digital Transformation
  • Understand The Next Gen Data Strategies to Drive Analytics and among others…

Members of BMCC are eligible for exclusive 10% discount.

Download the full event agenda here.