KUALA LUMPUR, 2 February 2017 – The Kuala Lumpur Convention Centre (the Centre), in collaboration with the University of Malaya, the Malaysian Institute of Human Resource Management (MIHRM) and DHS Hospitality Academy Sdn Bhd, have unveiled their first ‘earn and learn’ talent development initiative, the Professional Development Programme, at a Memorandum of Understanding (MoU) Signing Ceremony recently at the venue.
The 12-month programme will expose participants to various departments within the Centre through both classroom-style and on-the-job training, which will give students the fundamentals of the business events industry and the opportunity to familiarise themselves with the different careers available in the sector.
Speaking during the unveiling of the Professional Development Programme and Memorandum of Understanding (MoU) Signing Ceremony, the Centre’s General Manager, Alan Pryor, said “Since opening, we have put an emphasis on training and development to benefit the Centre, the Business Events industry and Malaysia as a whole. It is this commitment to developing and nurturing talent who can not only make a significant contribution to the Centre’s continuing growth and success, but the local industry as well. This has helped ensure we remain a world-class facility.”
Pryor continued, “After we received our ‘Certified Training Provider’ accreditation from the Malaysian Ministry of Human Resources’ Human Resource Development Fund (HRDF) last year, we have been looking to enhance our industry training programmes and initiatives. The launch of the Professional Development Programme is a key milestone in our ongoing talent development mission.”
Open to students 18 years and above, the Professional Development Programme includes modules on the Fundamentals of Sales & Marketing; Basic IT/AV Services; Housekeeping in Event and Building Management; Safety and Security Management; Food Safety and Hygiene; Culinary and Stewarding Management; Hospitality English Communication Skills; Basic Human Resources Management and Finance; Receiving and Storage, to name a few. This will provide a solid, rounded practical grounding in all things convention centre related. Upon completion, students will also have the opportunity to continue with a full-time position at the Centre or join its Ambassador Programme.
Congratulating the Centre on initiating the programme, Prof. Dato’ Dr. Mansor bin Md. Isa, Director of University of Malaya Centre for Continuing Education, shared “The Professional Development Programme is a great initiative to provide students with additional knowledge and skills on top of their academic qualification(s) to ensure professional growth and greater employability. We look forward to working closely with the Centre, the Malaysian Institute of Human Resource Management (MIHRM) and DHS Hospitality Academy Sdn Bhd to make this programme a success.”
Echoing Prof. Dato’ Dr. Mansor’s comments in his welcome address, Pryor concluded “I would also like to thank our partners - the University of Malaya, who are the course certification body; the Malaysian Institute of Human Resource Management (MIHRM), who are in charge of promoting and recruiting students; and DHS Hospitality Academy Sdn Bhd, who will oversee the entire collaboration. Without their support, none of this would have been possible.”
The Professional Development Programme joins a number of other programmes designed by the Centre to nurture and develop local talent namely, the Ambassador Programme, which addressed the flexible staff shortage faced by the industry and even prompted a paradigm shift in talent management in Malaysia’s hospitality industry. Other programmes initiated to-date include the Student Employment Programme (STEP), and Experiential Learning Programme (ELP).
For all the latest news and information on the Centre, visit www.klccconventioncentre.com.